Hey everyone,

So my interest piqued for 2.3 and decided to get the PS4 version of the game (previously had PC). Linked my accounts and tried to patch the game.

While patching the PC version previously, I needed to use a VPN in order to download the patches, otherwise I would get tons of errors. At the moment (without VPN) I am getting errors:

ON PC: Unable to download patch files. [30413][20495][19900][3]

ON PS4: Unable to download patch files. [20512][20495]

My download speeds range from 2-4MB/s to as low as 0.25MB/s. Then, I will receive this error randomly and am unable to patch both my PS4 and PC copies. This is incredibly frustrating.

Previously having talked to Square Enix via Live Chat they told me that it's Verizon's problem and there's nothing they could do, and I had a 4-day back and fourth with Verizon & Square w/o resolving any issues. Escalated the issues several times and nothing new came about.

I'd really like to play this game. Please provide any help if you can.