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  1. 07-14-2014 11:10 PM #1
    Authority
    Player
    Authority's Avatar
    Join Date
    Feb 2014
    Posts
    48
    Character
    Deathgod Hayabusa
    World
    Phoenix
    Main Class
    Pugilist Lv 50

    I have been charged multiple times with +1 pound on my account!

    I have made one payment to SE and that was 7.69 pounds. In my account I had 20 pounds. That was the available balance. My current balance now is 3 point-something-pounds. I went to my bank to check what was going on and the staff stated what the title is stating.

    Have this has happened to anyone else?
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  2. 07-14-2014 11:33 PM #2
    lololink
    Player
    lololink's Avatar
    Join Date
    Jul 2011
    Posts
    4,617
    Character
    Nel Artux
    World
    Asura
    Main Class
    Gladiator Lv 80
    Maybe you hired an extra retainer ?
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  3. 07-14-2014 11:39 PM #3
    Yshnal
    Player
    Yshnal's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    711
    Character
    Nera Mistdancer
    World
    Omega
    Main Class
    Paladin Lv 100
    If my memory serves me well, it charges you with 1€/$/£ when you add a new CC, and you get it back after some days. Maybe that's what happened, with a weird error that charged you multiple times (assuming that you didn't get any errors while adding it and had to try many times >.<).

    I would contact support and ask them directly.
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  4. 07-14-2014 11:42 PM #4
    HulveinBlitz
    Player
    HulveinBlitz's Avatar
    Join Date
    Aug 2013
    Posts
    890
    Character
    Hulvein Wyrmblood
    World
    Cerberus
    Main Class
    Dragoon Lv 80
    For these things, customer support etc, trumps forums.
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