Missing Item (Militia Wristlets HQ)

[Degraiver]

I posted this 6-20-2014 and the issue has been moved to Unable to Verify Here. Does this mean my missing item will not be replaced? It is a very important piece of equipment that my crafting classes uses, which I'm sure you know, and cost a fair bit of gil to craft. I would really appreciate if I could be able to reclaim this missing equipment back some how. Thanks for looking over this issue again and await your reply.

Missing Item (Militia Wristlets HQ)
ISP:
Time Warner Cable

Type of Internet Connection:
BroadBand?

Internet Connection Speed:
110MBps

Date & Time:
Monday June 9th 2014 8pm PDT is when i noticed it missing i believe

Frequency:

Once (Did not reproduce)


Character Name:
Aurora Tatiana

Race:
Hyur F

World:
Exodus

Class/Level:
GSM 50

Area and Coordinates:
Ul Duh - Sapphire market.

Party or Solo:
Solo

NPC Name:
None.

Monster Name:
None

In-Game Time:
7:22 a.m.

Steps:
1. Change Class from PLD to GSM
2. Receive message that One of the items you are trying to equip is no longer in your inventory.
3. Panic and start looking in retainer and Armour at Inn
4. Run around Ul'Duh trying to figure out what might have happened.
5. Send in Support Ticket to in-game Support Desk.
6. Wait 2 weeks then post on forum.


I am missing a Militia Wristlets HQ slotted with the following:
-Craftsman's Command Materia IV
-Craftsman's Cunning Materia IV
-Craftsman's Competence Materia IV
-Craftsman's Cunning Materia II

I put in a bug report to in-game Support Desk on, I believe, Monday June 9th. However the Bug report does not show up in my History.

I have a link to a picture of the missing item in question:
http://i289.photobucket.com/albums/l...014_210139.png

Thank you in advance for looking into this issue.

[Nekodar]

If you want it back you probably have to request item recovery.
Your original post may have been moved to unable to verify because they can't verify any bug that does what you describe...

[Degraiver]

I didn't know there was a thread like that. If you have a link to the thread of a link to the proper page I would greatly appreciate that. Thank you for the information.

I posted to the Support Desk, if that is what you are suggesting, on June 9th; about a week before Posting the thread here. I have not received a reply from them either.

[Taslorrum]

Greetings, friend.

We have reviewed the contents of your inquiry and determined that you will need to place an in-game call for further assistance from a Game Master. Based on the information we have gathered it appears as though you may have lost an item, rather than experienced an in-game error. In order to reach our Support Desk, type /supportdesk or select Support Desk from your System Menu, and describe your concern. Please note that the reply may be sent via in-game messaging if you are not online when the Game Master attempts to reach you.

We apologize for the inconvenience and sincerely appreciate your patience.