"FFXIV Has Stopped Working"

[LydallMomoda]

I got the same thing just now, my client still able to run and play the game after 2.3 update. The game client start crashing after my windows 8 is updated this morning. Before windows 8 update it works fine.

Edit: restarted my laptop, doesn't work.
Edit2: changing resolution also doesn't work.
Edit3: Found something so wrong on my laptop.... no audio from both speaker and headphone lol, video still working, just no sound at all! It was working fine before the update.

First place you should check is the Event Viewer. It's located in Control Panel > Administrative Tools > Event Viewer. Open the Custom Log and click on Administrative Events. Look at the FFXIV errors. Google the EventID. Post the contents of the error event here.

checked.
Log Name: Application
Source: Application Error
Date: 12/07/2014 12:47:35
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PrincessWendy
Description:
Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x53bd29c3
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x53bd29c3
Exception code: 0xc0000005
Fault offset: 0x00a63c2b
Faulting process id: 0x1900
Faulting application start time: 0x01cf9d8c65112f5e
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: a430abf7-097f-11e4-beb8-6c71d9838d62
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-12T04:47:35.000000000Z" />
<EventRecordID>27553</EventRecordID>
<Channel>Application</Channel>
<Computer>PrincessWendy</Computer>
<Security />
</System>
<EventData>
<Data>ffxiv.exe</Data>
<Data>1.0.0.0</Data>
<Data>53bd29c3</Data>
<Data>ffxiv.exe</Data>
<Data>1.0.0.0</Data>
<Data>53bd29c3</Data>
<Data>c0000005</Data>
<Data>00a63c2b</Data>
<Data>1900</Data>
<Data>01cf9d8c65112f5e</Data>
<Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe</Data>
<Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe</Data>
<Data>a430abf7-097f-11e4-beb8-6c71d9838d62</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

what is this?