To: FF14 Dev Team,
There's a "Crash Bug" of sorts that has started occurring since the Patch got released:
Playing in Full Screen Mode, when you properly Exit out of the game (in a Sanctuary (like Limsa)), the game does not properly quit / exit, resulting in a Full Screen Black Screen (w/ no Mouse or Windows viewable).
I have to manually CONTROL + ALT + DELETE and bring up Task Manager to force shutdown of Final Fantasy XIV.exe.
Please fix this!
Time: 3:28 p.m. Pacific
Frequency: 75%
World name: Masamune
Character name: Kiara Silvermoon
NPC name: n/a
Monster name: n/a
Class/Level: Paladin / 50
Party or solo: Solo
In-game time: 10:00 a.m. Eorzea
Area and coordinates: Limsa Lominsa (anywhere in the city).
Steps:
1. Load up Final Fantasy XIV in Full Screen Mode. (FYI: I run an Nvidia GeForce Graphics Card (660 Ti).)
2. Once in the game, play for a bit (anything), and then choose to Exit from the game while in a Sanctuary (like Limsa Lominsa).
Result: Final Fantasy XIV program appears to exit out of the game (music, graphics stop), but I'm left with a Full Screen "Black Screen" with No Mouse or Icons visible.
I have to manually hit Control + Alt + Delete Keys to force the Windows Task Manager to appear and force shutdown "Final Fantasy XIV.exe"
This only started happening recently, perhaps something w/ the Patch 2.3?
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