WELCOME BACK CAMPAIGN

[KonaMochi]

Greetings,

Sorry for the late update on this, but we'll be pushing back the Welcome Back campaign start time and it will not be this weekend. We'll make an official announcement on Lodestone once the campaign details have been finalized!

And you guys decided to wait the weekend OF to TELL US THIS??

What the fluff? Why wait so last minute- and as a board response no less- to talk about this?!
Ive been telling everyone I know who has the game, but left, about it, and we've been planning a FB event for this since the video released.

Please use your social networks for these sorts of things- that's what they are there for. This should have been annonced atleast a day after patch released....

[Bayohne]

And you guys decided to wait the weekend OF to TELL US THIS??

What the fluff? Why wait so last minute- and as a board response no less- to talk about this?!
Ive been telling everyone I know who has the game, but left, about it, and we've been planning a FB event for this since the video released.

Please use your social networks for these sorts of things- that's what they are there for. This should have been annonced atleast a day after patch released....

I appreciate the passion, but we made the announcement once the details had been determined.
While we apologize for the late notice, as we mentioned in the Patch 2.3 trailer the campaign dates are subject to change and that is what happened in this instance.

[Barboron]

I appreciate the passion, but we made the announcement once the details had been determined.
While we apologize for the late notice, as we mentioned in the Patch 2.3 trailer the campaign dates are subject to change and that is what happened in this instance.

Yup, and as well all know, you can't send /tells while in an instance so we had to wait for them to leave it.

[Arthalion]

I appreciate the passion, but we made the announcement once the details had been determined.
While we apologize for the late notice, as we mentioned in the Patch 2.3 trailer the campaign dates are subject to change and that is what happened in this instance.

You made the announcement? You mean you made a comment when someone asked about it, would you have even said anything if no one asked about it? There is nothing on the lodestone about it being delayed.
Something tells me you have known for a while that it would be delayed.

[AlyssaFhey]

I appreciate the passion, but we made the announcement once the details had been determined.
While we apologize for the late notice, as we mentioned in the Patch 2.3 trailer the campaign dates are subject to change and that is what happened in this instance.

Wait, so you 'determined' the details of the event and went ahead and announced it, but you never 'finalized' it, therefore had to push it back? Sounds to me like whoever was in charge of this probably shouldn't have a job right now. You don't put out a trailer then say 'my bad' once the event SHOULD have started.

[kiotsukete]

I appreciate the passion, but we made the announcement once the details had been determined.
While we apologize for the late notice, as we mentioned in the Patch 2.3 trailer the campaign dates are subject to change and that is what happened in this instance.

What announcement? Are you calling a community rep response to a forum post - that most unsubbed players are unlikely to read - an "announcement"? That's a pretty lackluster way to make such an announcement, especially when the Welcome Back campaign was promoted in such a big way in the 2.3 trailer. I know it says "dates are subject to change", but I would have thought a professional game company would decide on and announce such a change a little earlier than the day before the campaign was supposed to begin.

The Welcome Back campaign is/would've been a big draw for unsubbed players to return. I know it was for me. Now that it's not happening, I resubbed to check out 2.3 anyway. At least for 30 days.

So maybe that was SE's scheme all along, to get people excited about a free weekend and plan to return on those dates, then secretly stop promoting it hoping people will forget and resub anyway without having to lose money giving away a free weekend.

I know you community reps are just the messengers, but whoever is in charge of PR/marketing at SE should get the message that people remember stuff like this. It leaves a very bad feeling when devs change their minds from what was announced, which may be for good reasons, but then not say anything about it until pressed. Remember Novus relic quest delay? Or Coil 1 Echo boost delay? Or a number of relatively small things that create a big thing in sum? The players do.

Not the end of the world that it was delayed.

The complaints aren't so much about delaying the campaign (although it sucks for those who may have planned their weekend around it), but about this pattern of bad communication between devs > community reps > players regarding changes to previous announcements.

[Delmontyb]

What announcement? Are you calling a community rep response to a forum post - that most unsubbed players are unlikely to read - an "announcement"? That's a pretty lackluster way to make such an announcement, especially when the Welcome Back campaign was promoted in such a big way in the 2.3 trailer. I know it says "dates are subject to change", but I would have thought a professional game company would decide on and announce such a change a little earlier than the day before the campaign was supposed to begin.

I've been getting text messages from my friends this morning who where asking about the free weekend and why they can't login. I think this information needs to be posted in more locations, I had to come here to find out that it has been delayed.

Hopefully the delay won't be long, and old players will be able to check out the updates and hopefully re-sub soon.

[KonaMochi]

I've been getting text messages from my friends this morning who where asking about the free weekend and why they can't login. I think this information needs to be posted in more locations, I had to come here to find out that it has been delayed.

Hopefully the delay won't be long, and old players will be able to check out the updates and hopefully re-sub soon.

This is exactly my problem.
I have a facebook Final Fantasy group, and we were all suppose to be making lalafell alts on either gilgamesh or odin and make a lalafell army. Even on their mains, they would have no need for the programs that are broken (Frontlines, Desynthesis).

Seriously needs to make an announcement. It should have been made atleast last night, before people started calling in off work for the weekend....

[FelisC]

Seriously needs to make an announcement. It should have been made atleast last night, before people started calling in off work for the weekend....

Calling out of work? Why not go to work and spend a little bit of the money you make there subscribing for a month if you're so into trying the game again?