I understand that there is more important stuff going on. However, the design team comes off so lazy so many times.

Gear is being copy pasted, even cross job, you can't give one item two glamours (ex.: your PLD and WAR will look the exact same) and every major patch we'll get 1 or 2 hairstyles per race per gender.

Many people, I think, would be happy if there is more variety for our character. It's not that the "create your character" screen has that many options...