I didn't read all the messages here, but I saw a lot of : There are bots in every games, get used to them. Sorry, but even if there are some on every games, bots, goldseller, ... Generally they try to hide, or to be discret, because if they are caught they are banned (even on Free-To-Play mmorpg it's the case). Here, I go at an aetherite (any aetherite), I can see at least 20 lalafels, in starting gear, waiting while an high level character do their levequests. In a game we pay every month for, it's simply not acceptable I'm sorry. You say that GMs can't do anything, I think they are told to do nothing, because those bots, multiboxer, gillselers, ... represent at least 25 % of the population. There was a lot of them before the monthly paiement, but now it's even worst. I think if after 2.0 Square Enix does nothing about them, they will loose the real players, and the gilsellers who won't have any clients anymore.
Also, some of you seems to say that they get banned. Honestly, I don't think so, because if they got banned, it would be very simple to track them from the beginning of their leveling and get rid off them at that moment, a simple database transaction to see which ip address have 6 or 7 account connected at the same time.
Square Enix did a lot of mistakes on FFXIV, but they could at least fix this one before it get very bad.

PS : Maybe if they were deleted, there wouldn't be the problem which forbid players to create characters on some of the servers.