I'm on your server, do my daily roulette runs every weekday, some as healer and some as dps. My dps wait times are about 5 minutes longer than my sch wait time, which means they are about 5 min because when I run sch it pops almost instantly usually. As for crafting, I only have 2 at level 50 and have no problem selling the things I make (other than the undercutters, but everyone has that problem), you just have to know what to make. So like others have said, the 5 hour wait time is either BS, or you're doing something wrong.

BTW, I play at all different hours, so stated to avoid the "I only play when the server is less busy" argument, which wouldn't be valid anyway since you can swap servers to fix that.