I can understand that being denied a request would certainly be frustrating, and I will not be posting possible reasons that this denial may have happened in public due to the privacy of our customer's accounts. However, I will be investigating the support you received personally to ensure that all policies were followed and that the appropriate resolution was issued.

However, due to the inflammatory comments in both the subject and your original post, I will be locking this thread to prevent further negative statements that may result in forum account action.

LGM Enkrateia