Hello! I have a friend who recently purchased FFXIV for her computer. Now she had a few problems to start with that were all graphical based that we managed to get fixed, but even now her game crashes consistently after about 3-5 minutes of play.

HP system
Windows 7 - 64 bit
AMD Radeon HD 6450 graphics card
DX11 installed
Drivers all up to date
Windows is fully updated

There is no error message from the game. All we get is 'Windows has encountered an error' and the game closes out while windows 'searches for a solution.' We've adjust her graphics settings to as low as possible, her internet connection is stable, I'm failing to see why this problem keeps showing itself.