I agree some changes do need made , running CM other day as healer and someone new to the dungeon doing it for story said "hi first time here"
Both tanks and couple of DPS demanded they skip all cutscenes, other healer pipes in saying don't skip them you lose immersion.
Tank says they will continue without them and if they take too long they will be kicked. so the group ran off, and me and the other healer decided to watch the cutscenes with the new person.
Was fun watching them all die due to being so disrespectful of a new player
One tank rage quit and we got another, after that everyone waited for the new person and they got to enjoy the dungeon how it's meant to be enjoyed, not clicking a book back at the inn