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  1. #1
    Player
    Ninimo_Babamo's Avatar
    Join Date
    May 2012
    Location
    Limsa Lominsa
    Posts
    132
    Character
    Totomi Blomi
    World
    Sargatanas
    Main Class
    White Mage Lv 90

    Unable to properly launch game after updating to windows 8.1

    When using windows 8.0 I am able to play the game perfectly fine, but after updating to windows 8.1, I have an issue where the game is unable to launch. The game just crashes with no game error. A windows error appears letting me know the game has crashed and it is unable to resolve the issue. This is obviously not an issue with the game, but is with windows. Does anyone know about this and or have a fix?
    (0)

  2. #2
    Player
    Kerberon's Avatar
    Join Date
    Apr 2014
    Posts
    290
    Character
    Lughna Ravensworn
    World
    Excalibur
    Main Class
    Gladiator Lv 40
    Well I had 8.1 before installing arr so I have had had no problems. If no one else has any ideas a reinstall of arr might work, but that can be a long process if no one else has any other ideas.
    (0)

  3. #3
    Player
    Ninimo_Babamo's Avatar
    Join Date
    May 2012
    Location
    Limsa Lominsa
    Posts
    132
    Character
    Totomi Blomi
    World
    Sargatanas
    Main Class
    White Mage Lv 90
    This actually did solve the issue. it took me a bit of time to figure out why though. After poking around in the files, I realized that when you upgrade from 8.0 to 8.1, both the launcher and the game are moved into a different folder by the auto archive system so that the PC owner may revert back to 8.0 in case their system is unable to run 8.1 properly. Since the game is in a different folder, but the launcher is likely on the desktop or menu as a shortcut, the location of the shortcut is also changed by the archive system so that you may still run the launcher. Since the launcher launchers a very specific file location, which no longer exists, the game cannot launch until moved from the "old" file to a "new" file.
    (1)

  4. #4
    Player
    Kerberon's Avatar
    Join Date
    Apr 2014
    Posts
    290
    Character
    Lughna Ravensworn
    World
    Excalibur
    Main Class
    Gladiator Lv 40
    Huh, good to know.
    (0)