Considerably slow patch updating.

[Jasiwel]

Hey guys, it's been quite some time.

I just started up the subscription for FFXIV again to find I have a LOT to download. Several patches to be precise, which is fine and I expected as such. What I did not expect is that my download speed is really...mediocre. While I know it's nothing stellar ordinarily, I have my computer plugged into the router (which is plugged directly into the wall) and not downloading wirelessly. The result:

0.19-0.22 MB/s.

I'm not certain if this is the common download speed or if I'm seriously gimped, but right now it has me sitting at an 18 hour download. What's interesting is that this was the same speed as if I was downloading wirelessly and not plugged into the router.

I'm kind of bothered because speedtest.net yielded that my lowest download speed should be around 1.30Mbps. If I was downloading wirelessly, I wouldn't be shocked, but using an ethernet and having no different results is bothersome.

Any help would be useful!

[Raist]

Some of the intermediary ISP's are erroneously flagging the transfers for a slower download (think it's torrent or other suspicious/low priority traffic). It's a bit detailed and may take some time to clear it up, but you could open Resource Monitor (resmon from run/search box) and expand the network/TCP section(s) to see what IP is being used for the download. Forget if it shows up as the launcher executable or not, but it should be identifiable in the list. Then you can investigate your connection issues with that particular server.

Testing connectivity via pingtest.net or speedguide.net is not giving you insight into your connection to the patch mirrors... it's just showing the quality of your connection to those particular test servers. Need to be looking at the specifics of your connection to the particular server you are downloading from... as that is where your problem is coming from, your actual path to the data source.

Once you know where you are downloading from, you can do a dig on the IP (whois lookup from a site like myip.ms) and run some tracerts to it so you know who is managing the traffic and thus who to contact to investigate things. For instance, if you are downloading from one of the Akamai mirrors, your ISP can actually enter into peering agreements with them directly if they don't already have a better established route to switch you too. But first, you will need to know more details about your connection that you can forward to your ISP to open a proper investigation into the problem.