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  1. #1
    Player
    Purza's Avatar
    Join Date
    Jul 2011
    Location
    Ul'dah
    Posts
    5
    Character
    Purza Tahiri
    World
    Excalibur
    Main Class
    Pugilist Lv 50

    Failure to Launch

    I could login and play FFXIV before the update just fine. I downloaded the update yesterday and now get the following:

    Failed to launch Final Fantasy XIV
    Error Code: 216

    This version of ffxivgame.exe is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need a x86(32-bit) or x64(64-bit) version of the program and then contact the software publisher.

    I'm a little confused as to why the update would render my computer unable to play the game. It's supposed to improve things isn't it?
    (0)

  2. #2
    Player
    Purza's Avatar
    Join Date
    Jul 2011
    Location
    Ul'dah
    Posts
    5
    Character
    Purza Tahiri
    World
    Excalibur
    Main Class
    Pugilist Lv 50
    Well, had to uninstall/reinstall game in order to fix it. All is good once again. Or as good as it's going to get for now anyway.
    (0)

  3. #3
    Player
    LavellaNyteshade's Avatar
    Join Date
    Jul 2011
    Posts
    101
    Character
    Lavella Nyteshade
    World
    Excalibur
    Main Class
    Gladiator Lv 73
    You may have left some program files sitting around on your first uninstall, creating duplicate program files,

    thus, creating programming issues. This update would not change install criteria. Go through your PC and assure

    you have not any FF duplicate files.

  4. #4
    Player
    Purza's Avatar
    Join Date
    Jul 2011
    Location
    Ul'dah
    Posts
    5
    Character
    Purza Tahiri
    World
    Excalibur
    Main Class
    Pugilist Lv 50
    Well, since I didn't do any uninstalls prior to this one, there would be no duplicate files. Aside from a couple of disconnects, this is the first error I have had to deal with since installing the game. The 216 error didn't pop up until after the update (which would lead one to believe that the update caused the error) at which point I did my first unintall/reinstall of the game. Which seems to have fixed it since I can now log in.
    (0)

  5. #5
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    The updater probably broke a file(the executable in this case). Seems to happen alot.
    (0)