Hey guys

Back in May, I logged into FFXIV after two years. My character did not show up, so I asked support for help. Sent all of my character information. It was 100% accurate. Was told they couldn’t help me. Decided not to make an issue and played with a new character.

Today I was checking around other data centers and found my old character. Had no idea switching data centers changed what characters you saw.

I can only assume your support guys didn’t know Saronia had been combined with another world, so they weren’t able to find her.

My suggestions:
  • Allow all existing characters to display no matter what data center you are connected to.
  • Properly educate your support team.

I would appreciate some way to merge the two characters, but I sincerely doubt that is a practical course of action, so I will settle for seething for about a week.

P.S. 1000 characters really short, forced compression of thought make look dumb pls fix