Missing Item (Militia Wristlets HQ)

[Degraiver]

ISP:
Time Warner Cable

Type of Internet Connection:
BroadBand?

Internet Connection Speed:
110MBps

Date & Time:
Monday June 9th 2014 8pm PDT is when i noticed it missing i believe

Frequency:

Once (Did not reproduce)


Character Name:
Aurora Tatiana

Race:
Hyur F

World:
Exodus

Class/Level:
GSM 50

Area and Coordinates:
Ul Duh - Sapphire market.

Party or Solo:
Solo

NPC Name:
None.

Monster Name:
None

In-Game Time:
7:22 a.m.

Steps:
1. Change Class from PLD to GSM
2. Receive message that One of the items you are trying to equip is no longer in your inventory.
3. Panic and start looking in retainer and Armour at Inn
4. Run around Ul'Duh trying to figure out what might have happened.
5. Send in Support Ticket to in-game Support Desk.
6. Wait 2 weeks then post on forum.


I am missing a Militia Wristlets HQ slotted with the following:
-Craftsman's Command Materia IV
-Craftsman's Cunning Materia IV
-Craftsman's Competence Materia IV
-Craftsman's Cunning Materia II

I put in a bug report to in-game Support Desk on, I believe, Monday June 9th. However the Bug report does not show up in my History.

I have a link to a picture of the missing item in question:
http://i289.photobucket.com/albums/l...014_210139.png

Thank you in advance for looking into this issue.

[Degraiver]

Now there is 2 stacks of gold ore missing from my inventory, I'm starting to wonder how many other things have been disappearing without me noticing. Is there no response to when an issue is looked into or does it really take more than 3 weeks to look into issues?