RMT, got better but still needs work...

[Tatsuo]

There are like 4-5 GMs in total on one shift, per region (EU/NA/JP). Asking for one GM for each server would be impossible, that's like 120+ people that would need to get hired.

[KahnyaRedx]

Understood on the cost issue, but honestly, wouldn't it be worth the cost, time, and effort?

The cost, time, and effort put in wouldn't be equal to the fact they can just keep creating characters and accounts. Automation of restricting and flagging would be best. Don't get me wrong, there's issues with automating, as it could pick up someone who actually isn't an RMT. But that's why they could just flag the account maybe email an alert. They will still need to review the account of course which is not automated, otherwise, any false positives could get the ban hammer.

[Crimsonharo]

Ok, well, maybe 1 per server, per shift, is a bit much, but maybe increase the number of GM's on staff to help.They could hire one more person per shift per region, whose sole responsibility is to hunt for RMT and harrasment in general. I do agree with you KahnyaRedx, in the sense that there needs to be a flagging system attached to the "add to blacklist" function.

[Crimsonharo]

If there was a reporting feature attached to the, add to blacklist feature, and say that person had 3-5 or more reports against them, that could flag the GM that I mentioned above (RMT Sniper GM) to investigate that person in GM jail. After that based on how the person responds to the GM, his/her IP/account can be banned. That to me would be a pretty efficient way to go about it, and that gets that earlier hiring number down to 3 per shift, so 9 more new hires to help a problem that is pretty rampant in this game.

[Crimsonharo]

Because honestly, its pretty sad that one of the main ways we have,to not receive RMT spamming is to /busy so that we don't receive those /tells in the first place. While that does help us "ignore" the problem, it doesn't really help combat the issue. I don't know about you all but, I don't want to set my status /busy and miss /tells from friends just because I'm trying to ignore getting 10 /tells in a row from an RMT'er.

[HeroSamson]

Haha, I don't think it has.

I get spammed 10 times by 1 RMT and he logs before I can Blacklist him, So I do what everyone else does and puts busy up, though when I forget and step away, I get around 40 spams from different RMT.

I am glad they are coming out with the report thing and a filter. I still think we shouldn't have to take the time out of our playtime to blist and put busy up on our heads.

[Delsus]

There are only 2 ways to stop rmt, preventing them, fixing some exploits etc are good methods but not enough, a lot of rmt prevention outside of preventing botting (will require a lot of time, and could well end up futile) and fixing exploits are good ways to go, but outside of these methods it will start to impact legitimate players. a small FFXI example of this was placing Goblin Bounty Hunters on party camps which at the lower range of the party could not be defeated.

The other way is for players to stop buying gil, once demand lowers they will realise that there is no point in trading in FFXIV, and would therefore vanish. The latter is the easiest and most cost effective way, but people won't stop buying most probably out of laziness.

Any account based restrictions can be easily overcome by rmt by making a new account. They add a level limitation to /tells bot some FATEs, add a quest for them, they could set up a bot to do the quest, all they need is the NPCs and map coordinates and which mobs they might need to kill, and which (if any) items the bot looks out for. Any IP or Mac address restrictions can be overcome in seconds by changing, or spoofing said addresses.

[PixelPirate]

It should make it so that if there's enough people who block someone in a given time frame, then they're auto blocked from sending tells until further investigation.

How many times does this suggestion have to be made before they either respond to it and say "It's a dumb idea: here's why." or "That's brilliant! We're gonna work out the kinks and implement that soon."??? If it's a player or RMT, and they get /blisted by one hundred people in an hour, how could we not (in the 21st century moreover) simply temp ban them from all communication for 24 hours or something like that?

[Crimsonharo]

The other way is for players to stop buying gil, once demand lowers they will realise that there is no point in trading in FFXIV, and would therefore vanish. The latter is the easiest and most cost effective way, but people won't stop buying most probably out of laziness.

Any account based restrictions can be easily overcome by rmt by making a new account. .

I agree, in what you're saying about the economy that is one good way, that if it were to stabilize and prices start to come down, IE: (FC Plots and Houses) there wouldn't be a need for people to buy gil in the first place.
As for its easy for them to open up new accounts, well that's true in a sense, but, at what point (if there was a better system in place for reporting) does it become uneconomical for them to do that. If they block IP addresses and not just accounts that is.