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  1. #17
    Player
    Anonymoose's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    5,025
    Character
    Anony Moose
    World
    Excalibur
    Main Class
    Arcanist Lv 100
    It's pretty unprofessional that there's an entire group of people, albeit a small one, experiencing the same exact problem and are getting absolutely no attention for it to such a degree that they're all deciding in unison, "Well, we might as well try Rift."

    I'm aware that you're understaffed, but what's going on over there, SE? By logging in from different computers, configurations, and, in some cases, even different countries, these players have proven conclusively that the issue is on your end - the ball is in your court.

    If this is how they can expect to be handled now, how can I expect that, if the game flourishes, the company will stand by their product if I have an issue? This is the lowest the game population will ever be, and as loyal to this product as I am, if you can't get customer support together now - how can we trust it ever will be in the future?
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    Last edited by Anonymoose; 07-23-2011 at 08:37 AM.
    "I shall refrain from making any further wild claims until such time as I have evidence."
    – Y'shtola