Quote Originally Posted by Quesse View Post
Just curious, is there an emergency removal password for those that have the hardware token?

What would be the method to gain access if your token stops working?

I've tried to figure this out before but could not.

EXAMPLE: https://secure.square-enix.com/accou...vc/coercioncan

This removal form only references the soft-token. What if you have a hardware token? Odd there is no corresponding form.

I ask because I got my hardware token when they first started offering them with FFXI. It must be 7 years old. Gonna die sometime soon >.<
You will need to login to Square Enix Account Management to remove the physical token but once removed you can't use it anymore. can read more about it here

Quote Originally Posted by Vallug View Post
Where is the code in case something goes wrong?I cant find it.
Login to Square Enix Account Management, you will see it once you are login.

The instruction for emergency password removal is also sent to your email address, so emm check you email every time you register something then you won't miss it.