Invaild password

[Duranu]

So Last night before maintenance I could log in fine, now today the launcher is telling me my password is invalid? Wth, I havent changed my password and I know I'm putting in my onetime properally, anyone else having this weird fucking problem?

[Duranu]

So I've figured out what it is, Someone how my Onetime is off synced by 548 seconds, and no matter what I do it will not resync properally so that I can use my damn one time. Anyone know what to do?

[Delsus]

So I've figured out what it is, Someone how my Onetime is off synced by 548 seconds, and no matter what I do it will not resync properally so that I can use my damn one time. Anyone know what to do?

Contact support and they can remove the OTP they will need some information on your account to prove your identity

[Duranu]

I'll put out the standard replies, is caps lock on? are you 100% certain you are entering the right password? Remember passwords are case sensitive. All any login system does is query the database for the contents of the password field. Unless the launcher has been updated there should be no issues with the login.

Absolute worst case scenario is your account has been hacked. If you can't get access to your account, select the forgotten ID or password button and follow instructions to reset your password.

I have just successfully logged in so the database is being queried correctly. (if not no one would be able to log in)

Second post bud, One Time, time sync on ipod app is fucked, hitting re sync isnt working and basically 1 times only display for 30 secs at a time, My sync is off by 548 seconds so im seeing minutes into the past or future and not the code I should be using now

[Duranu]

Easier way than dealing with SE's lovely customer support, figure out how many seconds that makes in minutes and set your device +or- that ammount and it will "sync up" right, just finally able to login

[Delsus]

I have removed 2 OTPs using chat support, took less than 5 minutes, no problems at all.

[Silversnow]

Do not the smartphone apps have a removal code that can be used also?

[Duranu]

Do not the smartphone apps have a removal code that can be used also?

pretty sure you have to login to account management and use an emergency one time, and I just remember support being horrid in ffxi

[Lithera]

Yah use the energency removal and delete and reinstall the app.

[DragonFlyy]

pretty sure you have to login to account management and use an emergency one time, and I just remember support being horrid in ffxi

Emergency removal does not require you to log in. Otherwise it would be worthless since if you can log in, you can remove it manually. Emergency is for when your phone dies, or the app borks out.