Latency Issues still not fixed??

[WHS]

I just got off the phone with level3 isp (877-453-8353) and they informed me they are a wholeseller of internet to customers such as Comcast and so on. For me to get help with a node of theirs having issues, Comcast would need to open up a support ticket to them since they are a customer of level3. That is good info to know I just wish that the person I got on the phone at Comcast was better at taking this info and running with it than just asking me if my Modem lights are all lit when that isn't even the issue. So far comcast support has been blowing me off.

I see the packet loss at the various hops all by level3 isp and am not able to do a thing about it. Skipping those hops using battleping has proven a solution albeit a costly one for 3 users in the same house playing the game.

Hop 10, ae-10-10.car2.Montreal2.Level3.net, 4.69.153.86
Hop 11, ORMUCO-COMM.car2.Montreal2.Level3.net, 4.59.178.74

Here are the two ip addresses giving me trouble. Hops for someone else might be different. Ip also might be different if your using a different route. For me that is the non battleping route I take. Those 2 hops specifically one of them is dropping 30 to 50% packets and causing random 90k , lag spikes, you name it, it's happening. Armed with this info i am inclined not to believe it to be on SE side of things.

One thing however I have found out with all this is SE is a customer of level3 maybe not directly but through another ISP. We all end up a customer of level3 indirectly. So maybe a phone call to our ISP's might help. Even though I'm getting a duh duh on my end maybe someone else might get better results.

We need to keep trying.

Maybe just maybe that maint for tonight is because SE already called their isp and a ticket was opened from them to level3 isp and it's getting fixed. We can only hop. Cheers everyone.

[Dhalmel]

I just got off the phone with level3 isp (877-453-8353) and they informed me they are a wholeseller of internet to customers such as Comcast and so on. For me to get help with a node of theirs having issues, Comcast would need to open up a support ticket to them since they are a customer of level3. That is good info to know I just wish that the person I got on the phone at Comcast was better at taking this info and running with it than just asking me if my Modem lights are all lit when that isn't even the issue. So far comcast support has been blowing me off.

Hop 10, ae-10-10.car2.Montreal2.Level3.net, 4.69.153.86
Hop 11, ORMUCO-COMM.car2.Montreal2.Level3.net, 4.59.178.74

Try talking to Comcast Direct, they are considered an upper tier of their customer support.

https://secure.dslreports.com/forum/comcastdirect

[Mogi]

Comcast!!!!!!!! eww them and there lies about very fast net :P but at this point i do think it's the game i mean iv seen everyone lag here and there since yesterday :P maybe after they take the game down tonight they can fix it {i hope}

[NyneAlexander]

this new latency issue is definitely on squares end and most likely related to the patch. Using a VPN to bypass crappy nodes has NOT fixed the issue.

[WHS]

Try talking to Comcast Direct, they are considered an upper tier of their customer support.

https://secure.dslreports.com/forum/comcastdirect

Thanks, I'm heading there now to write something up.

[Vahlnir]

I guess depending on your isp and your location. All depends on how your isp routes to square's server

Or your system...since upgrading from PS3 to PS4 over a month ago I have had no lag issues until yesterday. Today I didn't have any and I'm not aware of if SE did something or not. It may just be strain on the servers or something, but it's hard to say. Yesterday was pretty bad though...I was lagging pretty bad off and on, and I was grouped with others experiencing the same in my expert roulette as well as a fate group. Also saw people d/cing left and right. It seems to be on SE's end of things because my internet has been fine otherwise.

[Lithera]

this new latency issue is definitely on squares end and most likely related to the patch. Using a VPN to bypass crappy nodes has NOT fixed the issue.

What patch? Even the 2.28 hot fix was the 6th and the issue started on the 8th. There have also been plenty of reports of battleping fixing tge issue. Haven't read much from WTFast users. There's also enough reports of people (myself included) who aren't having any problems. You can ping the problem node outside the game and see the issue.

[Vahlnir]

What patch? Even the 2.28 hot fix was the 6th and the issue started on the 8th. There have also been plenty of reports of battleping fixing tge issue. Haven't read much from WTFast users. There's also enough reports of people (myself included) who aren't having any problems. You can ping the problem node outside the game and see the issue.

2.28 WAS the patch. :P They did hotfix it though.

[Lithera]

2.28 WAS the patch. :P They did hotfix it though.

And the issue doesn't correlate with the 2.28 release OR the hot fix... It sounds more like the daily reset caused SEs servers to be assigned fresh IPs from their ISP on potentially a different DNS that is routing through a node that can't handle the volume.

[NyneAlexander]

What patch? Even the 2.28 hot fix was the 6th and the issue started on the 8th. There have also been plenty of reports of battleping fixing tge issue. Haven't read much from WTFast users. There's also enough reports of people (myself included) who aren't having any problems. You can ping the problem node outside the game and see the issue.

I don't know much about networking so I can't really speak on the technical issues. I also guess this doesn't give me much cause to blame SE for this. However, what I do know is there was a patch, there was a hotfix, and my connection went from pretty good to "abhorrent". And using battleping, routed to the DC and New York servers, did not fix the issue at all. Rubberbanding and network hiccups left and right. Primals and Coil were unplayable.