its not a problem with certain companies hub its something to do with the downloader. if it was a problem with certain companies hub it would be the same with other games , and we wouldnt be able to acess any other games, internet etc where as this isnt the case i am having no trouble with anything except ffxiv. apparently if someone uploads a torrent of there game files that is already patched we can copy it to our ffxiv folder and this problem will be solved howether even if i could find this torrent i am sketchy about doing it and besides the point why should we have to find ways around a problem or bug that isnt our fault or problem to sort as paying customers that cant access a service they should either sort it or refund us for every day out of the month it is not working. at the very least respond not just ignore paying customers.