Ive been trying to patch since wednesday night, I have the same problem and have gotten no response, ive posted on reddit, replied to their bug post on twitter and tried customer support. I understand they have in game bugs that need to be addressed but some of us dont even have the luxury of playing and taking this long to respond is a slap in your customers face. If this were riot, blizzard, or trion we'd get a response within an hour. Maybe I should go play their games instead.