The Server Is Not Responding

[LorienV]

Its still squares problem IMO. They havent responded to us at all.

[Brine_Gildchaff]

What exactly do you want them to say? They can't say "well we think company X's hubs aren't working right, we're trying to contact them", that's a) bad business becasue it's calling out a company they're currently doing business with and b) dangerous because if it turns out it's NOT the hubs then they're liable for making false statements.

[Burgenheim]

ANYTHING would have been good. That's the problem. If it was something we had to wait and try again with... That would have been all they had to say, really. 'The servers are congested right now, we apologize that you are unable to patch and hope that you can bear with us as we look into the matter' - isn't hard to type out.

No naming and shaming; just giving players some piece of mind after they pay for a service and then not just denied that service, but denied an answer as to why.

[Poisonblade]

its not a problem with certain companies hub its something to do with the downloader. if it was a problem with certain companies hub it would be the same with other games , and we wouldnt be able to acess any other games, internet etc where as this isnt the case i am having no trouble with anything except ffxiv. apparently if someone uploads a torrent of there game files that is already patched we can copy it to our ffxiv folder and this problem will be solved howether even if i could find this torrent i am sketchy about doing it and besides the point why should we have to find ways around a problem or bug that isnt our fault or problem to sort as paying customers that cant access a service they should either sort it or refund us for every day out of the month it is not working. at the very least respond not just ignore paying customers.

[Poisonblade]

imagine youre paying youre phone line rental and for 3 days youre phone wont make calls then you get no responce from phone line customer service. how would you feel. i dont see how its any diferent

[Poisonblade]

hi guys after 3 days of scouring forum post after forum pos and trying thigs ive found a solution that works for me. just try this. download the game patch then u can change the settings back after. two ways to do this method the complicated way is to go onto youre router settings and open ports for ffxi. do a google search for ffxi ports and then how to configure depending on youre type or router.

or simply try this first

Control Panel > Network and sharing > change adapter settings > right click your adapter > properties > select TCP/IPv4 > properties > change primary DNS to 8.8.8.8
this has worked for me ^____^

***** ignore everything i finally thought it was working got further than its ever donw before and then bam same error message. this is so frustrating :-(

[Poisonblade]

ok ive finally manage to download the patch after 3 days of trying. not really sue if it was anything i did or if i was just lucky and the problem has sorted itself. anyhow heres what i did.

first go into youre documents , my games, then ffxiv folder then downloads and delete the partially downloaded patch file (the one that keeps failing) and i even deleted the ffxiv updater as well (bascally everything in the download folder)

Then i turned of everything, and i mean literally everything. My firewall, my antivirus and in task manager i closed all non essssential windows processes.

then launch installer and fingers crossed. hope this works for you guys. ^__^

[LorienV]

I cant believe there has been no update from Square this is so ridiculous!

[Poisonblade]

I cant believe there has been no update from Square this is so ridiculous!

bro try the steps that i explained above in my post the game finally installed for me after doing this.

[LorienV]

I did it was a no go.