When are SE going to take their money for this month? No email or anything

[ShuyinTakahara]

I normally get an email Informing me around the 28th of every month that money will be taken from my bank at the 5th. But Iv'e not had any email from SE. Need to know really as I'm not sure If i should touch the money left in my account.

[Surian]

You can look up your remaining days at the mog station. Once the days run out, they will bill you for a fresh set of them.

We cant give an answer towards at what date these things take place, for the simple reason that the day is diffirent for every player.

In example:
If you registered on the 15th of August, you get billed for the next month on the 15th of September
If you registered on the 28th of a month, you will get billed on the 28th of a month when your "month/30days" of subscription runs out.

[ShuyinTakahara]

You can look up your remaining days at the mog station. Once the days run out, they will bill you for a fresh set of them.

We cant give an answer towards at what date these things take place, for the simple reason that the day is diffirent for every player.

In example:
If you registered on the 15th of August, you get billed for the next month on the 15th of September
If you registered on the 28th of a month, you will get billed on the 28th of a month when your "month/30days" of subscription runs out.

I've checked but all I'm getting back Is Standard
Payment Method ： Credit Card/Debit Card
Continued Automatically

Today is suppose to be take out day but I normally get an email from SE as to when the money Is about to be taken. Just strange they've no mailed me about It.

[Surian]

Have you looked at your subscription history to find the day at which they bill you normally, otherwise? Nothing should realistically change towards that date unless they are having a maintenance on the system dealing with billing as well.

[ShuyinTakahara]

Have you looked at your subscription history to find the day at which they bill you normally, otherwise? Nothing should realistically change towards that date unless they are having a maintenance on the system dealing with billing as well.

Already checked the history and It Is today. I'm just going to leave the money In my account just In case

[ShuyinTakahara]

It Is now the 6th and still no money has been taken. Guessing SE don't like monies now lol

[Smirenka]

Just because it's the 6th local to you doesn't mean that's the timezone the billing is going off of. It's likely being billed on the 5th at a certain time in the North American Pacific Timezone.

[ShuyinTakahara]

Just because it's the 6th local to you doesn't mean that's the timezone the billing is going off of. It's likely being billed on the 5th at a certain time in the North American Pacific Timezone.

I saw that just after I posted but now both times are on the 6th and still the monies there.