Thanks so much Yurimi!!

I've saved your post in case for whatever reason it disappears. Since they are closed during the weekend I'll start looking into what are the steps to file a claim with the BBB. Then I'll start preparing for calling on Monday to proceed with step 2. Even if I don't get my account back it is ridiculous that as clients we are put through this. I know it is just a game, this might be so superfluous to some that they don't care to help but we're still paying for a service and we deserve some answers in regards to our accounts and better responsiveness.

I'll continue to update the thread as things progress but since they are closed until Monday it might not be until then. The email I sent to their privacy email was read (I use streak with my gmail to see when people read what I send heheh) but it was read in NY and it was 4pm on a Friday so I don't expect to hear back from them until next week either.


Thanks everyone!! If anyone is going to E3 and is willing to try and help me out I would greatly appreciate it too. Too bad I live in NorCal and not in the LA area. If it would have happened a few months back I would have gone to GDC to have a word with Yoshi-P lol.