Account suspended, help?

[Tooka]

Ok, I think after this I am done calling support I might try other avenues if I find them. This is their latest statement.

They say that the cc used is mine, they claim that it might have been that I entered a wrong last 4 digits and this cause a problem with the system. My question is, Chase would NEVER issue them payment with a wrong cc number, most companies verify the number because we all make mistakes doing data entry but even if they didn't Chase wouldn't issue them payment so it is still impossible to issue a charge back under those circumstances. They can only help me if Chase says it was seen on their end but such transaction never got to them so it is impossible for a chargeback to have been recorded. Basically they says, their system sucks, somehow accepted a typo on a CC number, accepted pay, when pay never came it was treated as a chargeback *2* months late and I was banned with no recourse to recovering my character.

I'll proceed to contact anyone else I can that is not support to try and resolve this issue since they claim their hands are tied 100%. Does Yoshi read the Japanese forums can someone translate my saga for him XD. Grasping at straws here lol. This is really incredible that all fault and responsibility is thrown like this at a customer with a previously perfect record .