I'm surprised to have forum access so hopefully someone can help me out. I was happily playing during the day and now that the kids are back in bed when I try to log in I get a message reporting that my account is not active to go to MogStation. Fine, I do and then I am greeted with a message saying my account is suspended. Apparently there's also support only between 8am-6pm pacific time.

This is so random! I've never had any problems before aside from horrible latency here and there. What's the most common cause of suspended accounts? I just paid for my next month yesterday .

Thanks!