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  1. #1
    Player
    Rosy's Avatar
    Join Date
    Aug 2013
    Posts
    209
    Character
    Rosi Posi
    World
    Phoenix
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by NaliaBrown View Post
    I have NEVER gotten the "you can safely remove them from your blacklist" message. I've never gotten a response at all when reporting a gil seller.
    Then you are reporting them wrongly. It takes 1 minute at most to copy paste the /tell you got from the RMTer, add world name, time and area...done. Within a few minutes, or 10 at most you get a reply from CS, apologising for any inconvenience and informing you that you can now remove them from your blacklist.
    (0)

  2. #2
    Player
    Saikoh's Avatar
    Join Date
    Apr 2012
    Posts
    17
    Character
    Sai Koh
    World
    Hyperion
    Main Class
    Thaumaturge Lv 55
    Quote Originally Posted by Rosy View Post
    Then you are reporting them wrongly. It takes 1 minute at most to copy paste the /tell you got from the RMTer, add world name, time and area...done. Within a few minutes, or 10 at most you get a reply from CS, apologising for any inconvenience and informing you that you can now remove them from your blacklist.
    The problem with this is repeating it up to 30 times a day. This should not be needed.
    (3)

  3. #3
    Player
    Elvie's Avatar
    Join Date
    Apr 2014
    Location
    Gridania
    Posts
    29
    Character
    Betynna Flyte
    World
    Zodiark
    Main Class
    Archer Lv 50
    Quote Originally Posted by Rosy View Post
    Then you are reporting them wrongly. It takes 1 minute at most to copy paste the /tell you got from the RMTer, add world name, time and area...done. Within a few minutes, or 10 at most you get a reply from CS, apologising for any inconvenience and informing you that you can now remove them from your blacklist.
    You do realise that PS4 players can not copy/paste, yes?

    It is baffling that there isn't an easier way to report. It should be as easy as "add to blacklist", and certainly shouldn't require c&p (which is what the system tells you to do when you want to report a gil seller) when not all paying customers even have the ability to do so.
    (1)

  4. #4
    Player
    Lucke's Avatar
    Join Date
    Nov 2012
    Posts
    1,661
    Character
    Lucke Arrayo
    World
    Hyperion
    Main Class
    Gunbreaker Lv 80
    Quote Originally Posted by Rosy View Post
    Then you are reporting them wrongly. It takes 1 minute at most to copy paste the /tell you got from the RMTer, add world name, time and area...done. Within a few minutes, or 10 at most you get a reply from CS, apologising for any inconvenience and informing you that you can now remove them from your blacklist.
    Are you reporting them under "Harassment" or "Cheating"? I used to file under harassment till SE said, no, file it under cheating. I have NEVER received ANY message of ANY kind when reporting them. I even looked at the history tab, and my last response from them saying something similar to yours, was like a month after the game came out. Since then, i have never received any messages.
    (0)

  5. #5
    Player
    Rosy's Avatar
    Join Date
    Aug 2013
    Posts
    209
    Character
    Rosi Posi
    World
    Phoenix
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Lucke View Post
    Are you reporting them under "Harassment" or "Cheating"? I used to file under harassment till SE said, no, file it under cheating. I have NEVER received ANY message of ANY kind when reporting them. I even looked at the history tab, and my last response from them saying something similar to yours, was like a month after the game came out. Since then, i have never received any messages.
    Support > at the bottom there is a section called "reporting RMT" (or some such)> click on it > click "Ask a Question" (yeah daft I know, but hey it works) > paste in the message you got from RMTer, give time, server and location > send.
    (0)

  6. #6
    Player
    NaliaBrown's Avatar
    Join Date
    Dec 2013
    Posts
    382
    Character
    Nalia Danger
    World
    Lamia
    Main Class
    Lancer Lv 80
    Quote Originally Posted by Rosy View Post
    Then you are reporting them wrongly. It takes 1 minute at most to copy paste the /tell you got from the RMTer, add world name, time and area...done. Within a few minutes, or 10 at most you get a reply from CS, apologising for any inconvenience and informing you that you can now remove them from your blacklist.
    Sure, on a PC. But I play on PS3. Have you ever tried to copy/paste something on a PS3? First you have to go into mouse mode, then try to remember which buttons on your controller correspond to the mouse buttons, then try to figure out how to actually copy/paste (even more difficult if you don't have a keyboard). It's a huge hassle. What if you were in the middle of a quest or something? Or crafting or gathering? It takes me 10-15 minutes to actually report a gil seller (reporting as "cheating," by the way). I have done it. I did not get a response. I haven't done it lately because they are too frequent and reporting is not worth my time.
    (1)