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  1. #1
    Player
    cadrian's Avatar
    Join Date
    Jun 2014
    Posts
    2
    Character
    Carlos Bahamut
    World
    Behemoth
    Main Class
    Lancer Lv 26

    mistake upgraded to PS4

    Pease help me , i upgraded for mistake to PS4 system and now i cant play in my PS3, i contacted to SONY for this issue and them cant do nothing i think the problem is the upgraded to PS4 i even dnt it have it yet , just my old PS3.Hope u can help me thanks.
    When i try to play it say next error:

    No valid service acount is available to play final fantasy xiv a realm reborn
    In order to play final fantasy xiv a realm reborn you must first purchase the digital download from the playstation store or register a poduct code.

    I just pay the current month yesterday saturday 31 may of 2014, i buy the game in november of last year in disc and even i download the digital version, i try to reinstallit several times but still shows same mesage of error.
    (0)
    Last edited by cadrian; 06-02-2014 at 04:42 AM. Reason: more info

  2. #2
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    You don't have a license to the PS3 version anymore if you upgraded to the PS4, even if you have a active sub for the game it will only allow you to play on the PS4 unless you buy another copy of the PS3 version then it will allow you to play on both systems cause it the serial number that allows you to play not the actual game data.
    (1)

  3. #3
    Player
    cadrian's Avatar
    Join Date
    Jun 2014
    Posts
    2
    Character
    Carlos Bahamut
    World
    Behemoth
    Main Class
    Lancer Lv 26

    awww

    Quote Originally Posted by Lexia View Post
    You don't have a license to the PS3 version anymore if you upgraded to the PS4, even if you have a active sub for the game it will only allow you to play on the PS4 unless you buy another copy of the PS3 version then it will allow you to play on both systems cause it the serial number that allows you to play not the actual game data.

    so that mean i lost even the pay i did for this month?
    (0)

  4. #4
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Quote Originally Posted by cadrian View Post
    so that mean i lost even the pay i did for this month?
    Nope you the sub you paid is still valid but can only play on the PS4 since that the serial number you have now.
    (0)

  5. #5
    Player
    HEC's Avatar
    Join Date
    Aug 2013
    Posts
    1,620
    Character
    M'ete'leskum B'leskum
    World
    Moogle
    Main Class
    Conjurer Lv 50
    Unfortunatelly the upgrade process is irreversible so the only option would be to get another copy of PS3 version of the game (those are dirt cheap right now boxed £4 - £5 in UK) and register it to the same SE service account. This will give you "back" all your characters and progress and as a "bonus" also another 30 days of subscription.
    (0)