I reinstalled the game after a complete PC wipe and it used to play fine. This time I installed it I tried to enter North Shroud through the yellow serpent gate and the game crashed when I got too close. Every time I tried to go through it would crash, whether I was on a quest or not. I tried entering the North Shroud through the Central Shroud and again it crashed. I would have to load up the game again and try to turn around to escape the areas that caused the crash - this would take two or three tries to turn around before the crash happened.

I uninstalled and reinstalled the game and North Shroud worked fine.

Unfortunately on the reinstall when I tried to use the airship from New Gridania it crashed again. I can't even log in with my character without the crash happening now. The crash occurs with an error message. Unfortunately, to reinstall the game takes me 2+ hours including all of the updates so this is not easy and not a guaranteed fix.


World name: Ramuh
Character name: Eclipse Watcher

Connection Specs
- Type of internet connection/provider: Telus DSL connection
- Modem maker/model number: Unsure

PC Specs
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Laptop Model Name: Lenovo thinkpad
Laptop Model Number: Unsure


Browser Information
- Name and version of the browser currently in-use: Chrome
- Internet Explorer Version: 11