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  1. #1
    Player
    hakaishinjin's Avatar
    Join Date
    May 2014
    Posts
    5
    Character
    Shanaelle Deruet
    World
    Faerie
    Main Class
    Lancer Lv 60

    Game Does Not Launch After Hitting "Play"

    I've tried a few methods on the support site but have been unsuccessful in getting my game to launch. I am able to enter my information, patch, but once I hit the "Play" button, the client does not come up.

    I'm opening the game through Steam. System is Windows 7 Enterprise, the Steam client is running as admin.

    I was able to access the game and create a character on a different computer, but can't seem to get the game to launch on this particular system. Any advice?
    (0)

  2. #2
    Player
    Dhalmel's Avatar
    Join Date
    Mar 2011
    Location
    little ala mhigo
    Posts
    1,694
    Character
    Luzaf Ephramad
    World
    Excalibur
    Main Class
    Pugilist Lv 60
    Try opening the game directly?
    (0)

  3. #3
    Player
    hakaishinjin's Avatar
    Join Date
    May 2014
    Posts
    5
    Character
    Shanaelle Deruet
    World
    Faerie
    Main Class
    Lancer Lv 60
    The game was installed through Steam. Can't be opened without Steam running.
    (0)

  4. #4
    Player
    RaphaelDDL's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    269
    Character
    Da Lek
    World
    Gilgamesh
    Main Class
    Paladin Lv 90
    Quote Originally Posted by hakaishinjin View Post
    The game was installed through Steam. Can't be opened without Steam running.
    Hmm probably there's a xivboot.exe on FFXIV's steam installation folder.
    (0)

  5. #5
    Player
    Kerberon's Avatar
    Join Date
    Apr 2014
    Posts
    290
    Character
    Lughna Ravensworn
    World
    Excalibur
    Main Class
    Gladiator Lv 40
    Try this download don't know if it will work then kick steam. I've steam consistently cause issues in many mmo's and it would not surprise me if the whole problem was steam.

    http://www.finalfantasyxiv.com/playersdownload/na/
    (hope this is the right link it's the only one I could find)
    (0)

  6. #6
    Player
    hakaishinjin's Avatar
    Join Date
    May 2014
    Posts
    5
    Character
    Shanaelle Deruet
    World
    Faerie
    Main Class
    Lancer Lv 60
    Getting the message that xinput1_3.dll is missing. Perhaps this is a DirectX issue?
    (0)

  7. #7
    Player
    Kerberon's Avatar
    Join Date
    Apr 2014
    Posts
    290
    Character
    Lughna Ravensworn
    World
    Excalibur
    Main Class
    Gladiator Lv 40
    Quote Originally Posted by hakaishinjin View Post
    Getting the message that xinput1_3.dll is missing. Perhaps this is a DirectX issue?
    That is a directx file. I'd try to reinstall from microsoft. http://www.microsoft.com/en-us/downl...ils.aspx?id=35
    (0)

  8. #8
    Player
    hakaishinjin's Avatar
    Join Date
    May 2014
    Posts
    5
    Character
    Shanaelle Deruet
    World
    Faerie
    Main Class
    Lancer Lv 60
    I'll see what I can do, thanks for the help so far!
    (0)