For all we know this might have happened only once and they were not able to replicate it, there for cannot fix it at the moment. So do you think they should have just canceled all the raids until they fixed this possibly microscopic anomaly?Not true. Any time a solution for a known bug is to force close the application, you're opening up all kinds of ugly situations with lost items, experience, etc. Whether you're developing a game, or a small mobile application, if you're telling your audience to fix a bug via force closing, you automatically look like you don't know what you're doing.
This is true, it may have been an anomaly, but with the way SE handles information, I would assume it was not just a small anomaly or it wouldn't have even made it in the patch notes. Either way, if this starts happening frequently among players & there's a loss of gear, or experience points, or what-have-you, it'll be a whole new big shit storm for them to deal with. And as per the usual, SE's customer service isn't top notch either for retrieving lost character data.
People need to not take this the wrong way either, I think it's a good patch and I'm excited to see everything, but something about a company telling you to force close a program sounds extremely unprofessional.
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