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  1. #1
    Player
    MikeBoston26's Avatar
    Join Date
    Sep 2012
    Posts
    17
    Character
    Max Nightblade
    World
    Excalibur
    Main Class
    Blacksmith Lv 90

    90K is Triggered by the System Clock Being Updated?

    Hello all,

    tl;dr "Something" is updating my system clock and it's causing 90K disconnects. Help!

    The full story:

    I'm on a PC running Windows 7 Home Premium Edition (64 bit). I receive the 90K error and get disconnected from the server once or twice a day. After several months of work I have the problem narrowed down, I just can't seem to find a solution.

    I tracked the 90K errors over several days and found that they occur at random intervals and at different times of the day. There is no set pattern. My internet connection is still up, it's just the connection to the SE server that gets dropped. I thought it was an ISP / internet connection problem, so I began to connect through a VPN. While this did eliminate lag, I still get the 90K server drops.

    I turned to my Windows event log and found that an event called "Kernel-General" was listed there that corresponded to the exact date and time of every 90K disconnect I had. The log details showed that my system clock was being updated by approximately 1 minute 10 seconds. To test this, I logged into the game and then manually updated the system clock. Sure enough it triggered a 90K error.

    My next step was to disable Windows time service. I did this by unchecking the "Synchronize with an internet time server" box in the date and time settings, and by entering "w32time /stop" at the command prompt. I verified the service was no longer running in the Task Manager. However, the system time continues to get updated and the 90K error continues to trigger in game.

    I then thought there must be a problem with my system clock - specifically the motherboard / bios, even though it's only 2 years old. I left my machine on for 2 days and checked the system time intermittently. The clock ran fine. It wasn't slow or losing time at all, and there were no Kernel-General system time updates listed in the event log. So then I logged into the game and monitored the system clock again. Again, the clock ran fine and was not losing any time. Then out of nowhere the clock update would run and the 90K would trigger.

    My last step was to flash my motherboard and reset my bios just to be sure. Still didn't fix the problem.

    I'm hoping someone out there can offer some suggestions as to what else would trigger the system clock to be updated, or can at least verify that they too are having this same issue so I know it's not specific to my machine. Any suggestions would be greatly appreciated - I'm at a complete loss!

    Thank you!
    (1)

  2. #2
    Player
    Ferth's Avatar
    Join Date
    Jul 2011
    Location
    Uldah
    Posts
    1,329
    Character
    Ferth Fontaine
    World
    Hyperion
    Main Class
    Thaumaturge Lv 70
    Huh. Very informative. Wish I had a suggestion, but at any rate I wonder if this is also the culprit for my random 90ks that don't seem to be related to any internet issues.
    (0)

  3. #3
    Player
    Llysander's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    9
    Character
    Llysander Snowplover
    World
    Balmung
    Main Class
    Gladiator Lv 61
    Hey Max,

    It's interesting you bring this up. I'm playing on a PS3 and I noticed that my in game clock suddenly started being an hour behind the actual time (and it wasn't like that before) which was also right around the same time all the 90K errors started (which was around the time the PS4 was introduced. I read somewhere someone else had a similar situation and reset their clock on PSN and I think that might have fixed it for them, but no dice for me. Other than the servers being too overwhelmed there has got to be a logical reason for this bug to keep happening and hopefully it will get figured out soon. Hang in there bro.
    (0)

  4. #4
    Player
    MikeBoston26's Avatar
    Join Date
    Sep 2012
    Posts
    17
    Character
    Max Nightblade
    World
    Excalibur
    Main Class
    Blacksmith Lv 90
    Quote Originally Posted by Ferth View Post
    Huh. Very informative. Wish I had a suggestion, but at any rate I wonder if this is also the culprit for my random 90ks that don't seem to be related to any internet issues.
    Thanks for the reply Ferth You should definitely check out your event log to see if the same thing is happening to you. We could be on to something here for all those unexplained disconnects! Best of luck.
    (0)

  5. #5
    Player
    abesut's Avatar
    Join Date
    Aug 2013
    Posts
    74
    Character
    Rau Quby
    World
    Shiva
    Main Class
    Arcanist Lv 50
    getting 90k too, been like that for 2 Days now. Getting DC every 10min and in between; nasty lag =((
    And I know its not my machine :P
    (0)

  6. #6
    Player
    MikeBoston26's Avatar
    Join Date
    Sep 2012
    Posts
    17
    Character
    Max Nightblade
    World
    Excalibur
    Main Class
    Blacksmith Lv 90
    Thanks for the reply Llysander I'm trying to stay optimistic that we will finally get this resolved. Good luck with finding the cause on your PS3. If I find the fix for my issue I will let you know so we can hopefully fix yours as well.
    (0)