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  1. #1
    Player

    Join Date
    Jul 2011
    Posts
    289

    Unable to log into my character (40000)3 error

    Whenever I try to log into the game as one of my characters, as it's loading (can hear the Ul'dah bgm) it suddenly stops, and brings up this message.

    "An error has occurred. (40000)3".

    I chatted with someone from Square Enix, who recommended I double check my network settings. Everything seems to be in order, and I can log into my Miqo'te in Gridania just fine, but can't log into my Hyur. I'm afraid there might be something wrong with my character.
    (0)

  2. #2
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    Did you try to move the ffxiv folder in your user folder to your desktop?
    (0)

  3. #3
    Player

    Join Date
    Jul 2011
    Posts
    289
    Yes, and the game wouldn't start until I put it back there. Something about "version update failed". Can't find any problem on my end that would prevent me from logging into only 1 of my characters.
    (0)

  4. #4
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    You gotta run the config program before starting the game after moving the files.
    (0)

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