Hi, I'm relatively new to the game but just today found out that my brother also has bought and plays the game. Unfortunately, he started his character on a different world server than mine. He was reluctant to have to start all over on a new character on my world server (Gilgamesh), so I decided to simply pay the $18 and transfer over to his (Exodus). I was told the transaction was successful, and promptly received an email a few minutes later saying that the transfer was completed and I was now able to 'log back into my character and begin playing again!'

Unfortunately, when I log into my account on the PS4, not only is my character nowhere to be found, but neither is the world server of Exodus at all. Furthermore, other servers are absent from the list, such as Behemoth, Leviathan, and others. I figure it can't be because of server overpopulation because servers such as Cactuar and Gilgamesh still appear on the list, but are instead grayed out.