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  1. 05-19-2014 05:40 AM #1
    Altijacek
    Player
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    Join Date
    Nov 2013
    Location
    Laredo, Texas
    Posts
    701
    Character
    Phil Collins
    World
    Midgardsormr
    Main Class
    Marauder Lv 60

    Registration Code Not Showing Up

    Hello! Recently my girlfriend's dad decided to play with us and he digitally downloaded the game from the Square Enix online store. He received confirmation that his Square Enix account was created but the registration code has yet to arrive in his email after nearly thirty minutes. He is using example@me.com as an email address. He received the Square Enix Account Confirmation in this email, but still no registration code.

    Any tips?
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  2. 05-19-2014 06:53 PM #2
    RavenFllamess
    Player
    RavenFllamess's Avatar
    Join Date
    May 2014
    Location
    Limsa Lominsa
    Posts
    22
    Character
    Raven Flamerose
    World
    Behemoth
    Main Class
    Summoner Lv 80
    That happened to me as well when I first got the game a few days ago. I panicked a bit haha.
    I don't know how he paid for it but I went through paypal but had a totally different email linked to the account. It ended up sending the code to the email that was linked to the paypal. If he didn't use paypal then I'm sorry but I'm not sure what to tell you...

    Maybe try sending in a ticket to support and see if someone can get it resent? I'm still new to the game so I'm not the best person to be giving advise to anyway lol.
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