HUGE CONNECTION PROBLEM

[Raist]

It's all fine and well to have problems with your servers, but when it happens this often that people already know where to go and where to look to report the issue within seconds then yeah, no, it's a bad thing. I reported the problem in game 10 mins ago and regardless of the fact that it's on here as currently under review, they still had the nerve to tell me it "looks like it's my isp" okay, I'll play along I thought. so, I tethered to my phone's 4G. a different isp, we'll call them IsP B. B had the exact same issue as A. decided screw it, I'll go the extra mile just to spite them for ignoring an issue that's obviously not one isp or one country. Asked my neighbour if i could connect to their net for 15 minutes their isp is yet ANOTHER one. IsP C. C had all the problems of B and A. so if it really is just A that's the issue, then explain what in the hell is going on with B and C?! This same stuff happens all too often on a game that's wellllll past launch.




EDIT: just to add, I'm from Australia.
isp's | A: Telstra Adsl2+ | B: Optus 4G | C: Vodafone Mobile 4G on a Router |

Could simply be something going on along the "Southern Cross" transit to the states (coming in through Southern California or Seattle--known to act up from time to time). Or, you may get lucky and get through the west coast fine, only to get hammered elsewhere in route--anywhere between Vancouver and Montreal or across theMmidwest, SouthWest, North East corridors... you may be able to figure it out with some traces, and then you'll have something in hand you can forward to the Tier3 guys to investigate matters for you.

Ran a few google searches real quick hoping to find a good visual, but couldn't find a current one to run as an image in the post. Got some links to interactive maps and articles with graphics and such... but only an older image for Vodaphone. But it kinda shows the paths you are taking to get to North America to hopefully put it in better perspective. With the limited paths you have at certain points along the route, it greatly increases your chances of having issues in route. May need to lean hard on them to put pressure on their partners if you can. IDK if you guys have the consumer advocacy groups there like they have in the UK... if you do, you may get some traction with their help, who knows.

http://maps.telstraglobal.com/
http://www.comparebroadband.com.au/a...holesale.htm#.
http://www.telecomramblings.com/file...an12-26-v1.png