HUGE CONNECTION PROBLEM

[Evine]

Exact same on Faerie, multiple players in my FC. Not even much lag before the d/c, it just happens suddenly.

[StrawberryDaifuku]

Me and my friends moved from Tonberry (Elemental) to the new EU Data Center on Odin (Chaos), one week ago. We have been getting slammed by 90001s every day since.

It always happens when we first log in. 10-30 seconds will pass, then the error hits. It takes us back to the title screen (not the benchmark), and loops. It can loop up to twenty times before finally letting us play, but sometimes it crops up at the worst possible places, such as during cutscenes (resetting the cutscene from the start when we log back in) to right before a dungeon boss, on what feels like an endless disconnect loop.

This doesn't occur when using pingzapper, but still occurs when using WTFast.

Our ping ranges vary from 20 to 255 as we are scattered all over the world. However, not being able to log in on the first try is really getting on our nerves. This never happened on Tonberry at all!

[Raist]

Sticky: Latency/Connection Issues Since the Launch of the EU Data Center

[Claire_Pendragon]

In my house, we have 4 people playing, and sometimes use various forms of voice chat.

Our internet has gone out once, and had a hickup once.

We all get kicked at different times from eachother, while having no hickups in skype or other programs (This applies, even if only one of us are using the internet.)

People like to deny its SE, but this problem is on SE side, even more so when u see ppl send messages to eachother 0.1 second before it boots you. (Showing you werent having a connection problem) while still having a steady connection to other sources/progams that requires a constant connection. (This can include other online games too)

This has been going on since Heavensward, and not due to anything more recent. (Also never happened before)

[Raist]

The game runs a separate connection for chat. Just like any other service running in it's own session, that separate session may remain functional while the higher traffic session for the game siezes up...especially if that other session is to a different service, potentially routed differently and possibly hosted somewhere other than Montreal.

Even if you haven't been working on this for a while and seen exactly where and when the routing issues occur and coincide with instabity in the connections, all you need to do is look at the history of complaints and you will notice patterns forming. Certain ISP's and/or regions keep showing up...indicating it is a networking issue along specific routes that need to be investigated. There is a reason SE is recommending people contact their ISP in that sticky. SE can only influence a minor portion of the routing from their end...your ISP more likely has the greater influence (depends on just where the problem occurs).

[Bentozzi]

If you have Orange as ISP then try to use WTFast, no more freezes.

[BlakLanner]

The packet loss feels like it is getting worse. The game has become unplayable for me. Every fight I deal with 5-10sec bursts of packet loss multiple times every fight. It has become impossible to tank anything, much less survive mechanics.

[AbyssinalRoy]

So I've currently developed an "Issue" here, pre-patch 3.1 i was fine could connect fine had no issues prior to the patch, then all of a sudden I keep getting "Server timed out error code 90001" or "90002" I try and login again from the start menu and I can either log in for about 5 minutes at the most followed by the "90001 or 90002", or I get the same message again on the start screen which then forces me out of the entire game all together.

Also, this isn't just me, some people and friends in the Free Company I am in are also having this problem, ISP is fine, restarted computer, followed Square Enix's guide to fix this, Reddit, you name it, the issue is still there. Now I am not saying that its the 3.1 patch altogether but unless I missed something, then it cannot be on my end.

I play on Leviathan if that is needed.

[Februs]

Snip.

Similar problem except no error code and I play on PS4. Post patch 3.1, people said there was an error being caused by PSN maintenance. That itself strikes me as fishy, since I have never had log in issues caused by PsN maint before (short of the whole network being dead due to hacks or w/e), and the connectivity of my console is perfectly fine. Voice chat, other online games, PSN, PS store, internet browser... you name it, I can run it. Anyway, supposed maintenance wraped up and I can finally log in... only to get booted off again... and again... and again...

I have NEVER had connectivity issues before, let alone MULTIPLE times in a row. My internet connection is solid as a rock, so getting booted from the servers several times in one night is unheard of for me.... Finding it especially horrible now, since I likely won't be able to keep my subscription renewed (possibly moving next month). It expires soon, and I won't be able to renew until I get settled again. It's kind of infuriating to know that I'm being locked out of all the new content and the last of my active subscription days are being wasted.

[Khazrovald]

I've been having this issue today as well AbyssinalRoy, never encountered this in my playtime until now, 5 mins and poof.