HUGE CONNECTION PROBLEM

[Kalamari]

Thanks for the downdetector map Raist, playing from Switzerland myself and can almost set the clock by how regularly I'm getting 90k'd off the server.. which is about every 15 minutes at the time of writing.

[Zanmato]

I have a MASSIVE amount of 90002 errors since a little while back. It varies between a few / hour to a few per MINUTE. Interestingly enough, NOSGOTH, another SQUARE ENIX title, is ALSO giving me constant disconnect issues.

No other game on my PC has these issues. Everything runs fine, except FFXIV: ARR and NOSGOTH. The only two SQUARE ENIX titles.

I'm stated in Europe with 100/100 MB/s.

[plasmacutter]

Level 3 is mangling the packets:

$ traceroute 199.91.189.46
traceroute to 199.91.189.46 (199.91.189.46), 64 hops max, 52 byte packets
 1  192.168.1.1 (192.168.1.1)  3.844 ms  0.837 ms  0.765 ms
 2  50.131.12.1 (50.131.12.1)  19.579 ms  8.915 ms  9.444 ms
 3  68.86.249.29 (68.86.249.29)  9.797 ms  9.367 ms  9.296 ms
 4  68.87.194.94 (68.87.194.94)  13.880 ms
    68.87.194.98 (68.87.194.98)  14.886 ms
    te-1-15-0-13-ar01.sfsutro.ca.sfba.comcast.net (68.86.143.42)  14.266 ms
 5  he-1-6-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.90.157)  16.106 ms  17.901 ms  16.754 ms
 6  50.242.148.34 (50.242.148.34)  13.910 ms  17.215 ms  13.068 ms
 7  vlan90.csw4.sanjose1.level3.net (4.69.152.254)  87.008 ms * *
 8  * * *
 9  * * *
10  * * *
11  ae-3-3.ebr1.chicago2.level3.net (4.69.132.62)  92.767 ms  85.903 ms  86.031 ms
12  * * *
13  ae-10-10.car2.montreal2.level3.net (4.69.153.86)  343.514 ms  125.283 ms  126.450 ms
14  ormuco-comm.car2.montreal2.level3.net (4.59.178.74)  86.381 ms  88.004 ms  87.446 ms
15  * * *
16  192.34.76.2 (192.34.76.2)  87.496 ms  91.199 ms  87.770 ms
17  * * *
18  * * *

[AlpaChino]

also getting lots of errors and lobby errors here too -_-

[16bitBounty]

I just want to be able to play without constant debilitating lag. I don't have this problem with any other game I play.

[JohidenWolf]

I got issues as well mainly last night. I got disconnected and could not get back in, and the website wouldn't work either. I play on Odin and it was frustrating because I lost all the material I was crafting with when I got disconnected.

[Eijii]

I get lag every single day 7pm-1am same time every day... stop...go....stop....go...stop...go.... makes end game content unplayable... FIX THIS SE! this is between you and LV3 I called my ISP and the issue is not there.

[HeroSamson]

Same man its the worst it has ever been, the npc's freeze with lag and when you try to fight.

Input lag kicks in and you cant do your secondary move to chain to your 3rd you have to wait to stop lagging people run and stop and run and stop.

like im about to 90k or something.

[JumpinJackFlash]

Everyone knows it is networking issues. I am sharing my experience so that it may help others narrow down the problem.

[Blah Blah Blah]
I have three PC boxes with 3 separate accounts so that helps when there are issues. Two are Win 10 and one in Win 7. They all go through the same switch connected to a router which is connected to a cable modem. The other day one of the Win 10 started disconnecting, 90002. I could not stay connected for more than a few minutes. I tried it the next day and it worked fine so I thought it was just a hiccup. All the time the other two accounts had no problems so I knew it was something with the PC that account was on. I changed my virus software thinking it might have something to do with it because I was getting a message that it could not set the firewall and after trying a few things gave up on it and installed a new virus program. The firewall issue was gone but I was still getting the 90002 after logging in and now I was getting 2002 where I could not log in my character. I re-checked everything and made sure ffxiv was being allowed through the fire wall. It had all been set up automatically and it all looked OK.

[What seems to have fixed it for me]
I decided to dive into the networking and discovered that wireless was enabled. I didn't need wireless because I had an ethernet connection so I went into device manager and 'disabled' it. I logged into my account it is still working some 20 minutes later with no issues. (Before posting this I logged out and back in and everything is working fine.)

[More Blah Blah Blah]
Before you get too excited, I checked the other two PCs and found the Win 7 did not have wireless enabled but the other Win 10 did. It had even found more wireless connections than the problem Win 10 and I have not had any issues with the other Win 10 machine, so I can say my solution is definitely not a cure all. I will be disabling the wifi on the other Win 10 machine because it is not needed and will free up any resources it is using. I cannot say why disabling the wifi on the problem win 10 fixed my 2002, 90002 issues. I am thinking it may have caused the PC to not respond to the SE server and cause it to drop me. There is probably some setting somewhere that would allow them to coexist but I have no clue where that would be and don't have a need for wifi on the PCs anyway.

Welcome to the 21st century where the technology is amazing, when it works, and exceedingly frustrating when it does not. Like anything powerful, it is a two edged sword. Listen to some Hang Massive if you can find it on YouTube and need a break.

I like it when I am the problem, I'm easy to fix. :P

[Kkrakk]

Square Enix. Please stop sitting on your hands and fix the awful lag on the Leviathan server. We all pay good money to have fun but as it stands at the moment several of my friends and I are seriously looking for another game. PLEASE HELP.

Kkrakk