SE does not care that RMT ruin their game?

[Jeremylee]

I call BS on anything SE said they have done to detour RMT. My blacklist is full after 3 weeks subscription and im still getting a tell every 30 seconds.
There is plenty they could do to slow down the harassment, stuff that would not have any negative impact on players.
The most widely suggested being 1. a privacy filter for private messages and 2. a small delay in how often you can send a /tell, even a 1 second delay would cut the spam to a tolerable level. Neither of would take the devs more than a day to implement into the game.

[ReiszRie]

I call BS on anything SE said they have done to detour RMT. My blacklist is full after 3 weeks subscription and im still getting a tell every 30 seconds.
There is plenty they could do to slow down the harassment, stuff that would not have any negative impact on players.
The most widely suggested being 1. a privacy filter for private messages and 2. a small delay in how often you can send a /tell, even a 1 second delay would cut the spam to a tolerable level. Neither of would take the devs more than a day to implement into the game.

your problem will go away once you reach level 50

[Ravno]

They just have to tweak the server and prevent a person to send wisp to more than 5/10 different people (who are not in your friend-list or guild) per hour.
There is no valid or legit reason who can explain why the server let rtm send hundred of wisps per minutes.

[LeonBlade]

They just have to do this they just have to do that it's SO easy!

I don't understand why so many of you assume that you know what you're talking about and offering solutions to a problem you clearly aren't qualified to solve. Making the servers check timestamp tell messages or sender count like this per player on tell message is extremely taxing to have to do for every single tell message while also holding a cache for every single player sending tell messages and then routinely updating this to save space or keeping it in memory until another message is sent which would eventually become backed up if players aren't sending tell messages regularly.

The whole idea of this is just a huge mess with a large amount of infrastructure for something that doesn't really solve any problems. You might think "oh just do it client side only" if you were smart enough to even think of that, but what would be stopping the Gil spammers to just bypass this weak client side prevention system when they can easily use teleport hacks to warp around. The only way for them to do a check like this is through the server only, and that's way too taxing on their server load for what it's worth when an RMT bot will just bypass it anyways or the RMT botters will just cycle in various bots at various hours to keep the same amount of advertising up.

Please, just stop trying to fix a problem that you know nothing about.

[Jeremylee]

They just have to do this they just have to do that it's SO easy!

I don't understand why so many of you assume that you know what you're talking about and offering solutions to a problem you clearly aren't qualified to solve.


Please, just stop trying to fix a problem that you know nothing about.

WE know plenty about it!!

Most of the free MMO games did it, SWTOR did it and I did not get bothered once when i tried WoW for a few months. I am actually getting sick of people thinking it is not an easy problem to manage for a Trillion dollar company like SE. They have so many resources they could build a cannon on the moon and launch boulders made out of solid gold at the RMTs house, I am sure they can handle paying a programmer to keep them in check.

[odintius]

WE think we know plenty about it!!

Most of the free MMO games did it, SWTOR did it and I did not get bothered once when i tried WoW for a few months. I am actually getting sick of people thinking it is not an easy problem to manage for a Trillion dollar company like SE. They have so many resources they could build a cannon on the moon and launch boulders made out of solid gold at the RMTs house, I am sure they can handle paying a programmer to keep them in check.

Fixed that for you.

[ReiszRie]

I do not belive they care at all about RMT. Give a man a job spamming the ban hammer on every RMT that sends him a tell or makes a shout in game and the RMT infestation would be gone fairly quick. So what is the problem?

Ever wondered why crime cannot be entirely eliminated in a society?

[Niwashi]

Do you realize that Square Enix has to individually monitor reported users to make sure they're actual spam accounts?

which is only necessary because they didn't bother to add the tools into the system that would allow the time-consuming part of that to take place automatically and instantly. We should be able to right-click on a text message, select "report RMT spam" and have the system automatically send a report, including the name and text of the message we selected, to the GM in charge of that feature. There's no researching necessary, as the system itself would have already provided the relevant message, so the GM just needs to glance at it. He/she could see in a fraction of a second whether that message is RMT spam, just as easily as all the rest of us can, and should be able to ban the account that sent it with the click of a single button (ok, maybe two buttons if they want a confirmation window).

Banning an RMT account shouldn't take more than literally one second of a GM's time if they had the proper tools. Instead, we have a manual reporting feature, so the GM has to first read the message that someone tells them about what they'd seen and then go searching through log files to verify whether what that person reported is what actually happened. Sure, they can appear to care about it in the sense that they're spending effort on it. Unfortunately, they're wasting that effort. They should be more focused on stopping the RMT spam without needing to spend effort on it. It'd be a lot more effective that way.

(Note: This particular tool would only take care of the advertising spam bots. The gil-gathering bots require more sophisticated tools and probably still need a fair amount of direct investigation. But SE is clearly failing at the spam ones, and just as clearly lack the most basic of tools that would allow them to eliminate that spam.)