Note: I have emailed support (utterly unhelpful when I detailed how I had searched the forums to no avail, just told me to search the forums) and searched extensively on the forums for an answer to this. All I could find was a duplicate report here: http://forum.square-enix.com/ffxiv/t...y-Below-Screen which doesn't really help me all that much since there is no indication where to find a solved version of the "duplicate". Please do not just dismiss as a duplicate without showing me some sort of answer, because I have tried everything I can think of and not found one.

This issue began occurring spontaneously one day when I was playing. Every time I speak to any NPC, their dialogue is pushed to the bottom of the screen and the bottom part of the dialogue is cut off, so I cannot see it. I have extensively searched in-game menus for something that could fix this, and perused all other support options. I can barely play the game like this because I do not want to miss the story, and am begging for someone to help. I play on a PS4, using the controller.

Time: Any time I speak to an NPC

Frequency:
Always

Character Name:
Thibault Clay

Race:
Midlander Hyur Male

World:
Siren

Class/Level:
Scholar, 45

Area and Coordinates:
All areas

Party or Solo:
Solo

NPC Name:
Any NPC I speak to

Monster Name:
None

In-Game Time:
All the time

Steps:
Speak to NPC
NPC dialogue box is cut off by the bottom of the screen