Sorry to hear your dungeons experiences have been terrible. D:

I'll never understand people that just want to capslock and whine like a baby at a mistake someone makes when they're obviously new rather than offer helpful advice. It's one thing if that person refuses to listen to any advice you offer, but it's another if you refuse to offer any advice and just spam the word noob over and over again. That's the kind of behavior I'd expect out of a 12 year old.