Time: 11:15 PM (Feb 26, 2014)
Frequency: Always
World name: Tonberry
Character name: Magnus Matheson
NPC name: Destination target point
Monster name:
Class/Level: Thaumaturge Level 20
Party or solo: Solo
In-game time: midday (first encounter)
Area and coordinates: Western Thanalan / Nophica's Wells X:24 Y:21
Steps:
1. Gather evidence from the thaumaturges' corpses.
2. Deliver the evidence to Cocobusi.
3. Proceed to Destination.
4. Interact with Destination Marker.
5. Black loading screen for 30 seconds or more.
6. Disconnected from server (90000)

I have reproduced the error for 5 times, the first starting from 1, the rest starting from step 4

Connection Specs
- Type of internet connection/provider: Globe WiMax - Globe Telecom (Philippines)
- Modem maker/model number: Huawei BM622m

PC Specs



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Norgannon\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 06/28/13 20:41:26 Ver: 05.11
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8130.773MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16259.727MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 255.901GB SYSTEM_FREEDISC_SPACE 130.871GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 298.089GB SYSTEM_FREEDISC_SPACE 22.110GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 298.081GB SYSTEM_FREEDISC_SPACE 17.096GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 292.969GB SYSTEM_FREEDISC_SPACE 233.138GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 382.542GB SYSTEM_FREEDISC_SPACE 265.260GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTS 450
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTS 450
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 977.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3071.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3489
SYSTEM_GRAPHICS_DRIVER_DATE 2/9/2014 2:34:51 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1BD99939-21D9-4CB8-8E53-1811B9E51B4F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6782
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2012 7:13:10 PM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {272B18CD-26A7-4A64-9B8F-8AC380B6F0D3}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6782
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2012 7:13:10 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3983B4B0-38AC-11E3-8001444553540000}
SYSTEM_INPUT_NAME CM STORM INFERNO GAMING MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {86E91030-808A-11E3-8001444553540000}
SYSTEM_INPUT_NAME ROCCAT Isku FX
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {86E91030-808A-11E3-8002444553540000}
SYSTEM_INPUT_NAME ROCCAT Isku FX
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {86E91030-808A-11E3-8003444553540000}
SYSTEM_INPUT_NAME ROCCAT Isku FX
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {86E91030-808A-11E3-8004444553540000}
SYSTEM_INPUT_NAME ROCCAT Isku FX
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

EPUShortCut
In-Game Bugs - Post New Thread - Google Chrome
Summoner Macro Guide, Pet Control and General Play Tips :: ZAM - Google Chrome
Razer Comms


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin
Battle.net
Google Chrome
Hearthstone
marvell 91xx driver
Mozilla Firefox 27.0.1 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
PowerISO
Razer Comms
Razer Core
Razer Game Booster
Ragnarok
Kerbal Space Program
Legend of Dungeon
Dota 2
TeamViewer 9
VLC media player 2.1.3
Steam
IPTInstaller
JavaFX 2.0.3
Adobe AIR
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
Motorola Device Software Update
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 7 Update 51
Motorola Device Manager
FINAL FANTASY XIV - A Realm Reborn
MOTOROLA MEDIA LINK
Java Auto Updater
MotoCast
Intel(R) Management Engine Components
Microsoft Visual C++ 2005 Redistributable
NVIDIA PhysX
Realtek Ethernet Controller Driver
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
ROCCAT Power-Grid version 0.459
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Google Update Helper
Adobe Reader XI (11.0.06)
ASUS Product Register Program
AI Suite 3
ROCCAT Isku FX Keyboard Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
StreamTransport version: 1.0.2.2171


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000010EC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001F98
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 00000600
C:\Program Files (x86)\Motorola Mobility\MotoCast\MotoCast.exe 00000C54
C:\Program Files (x86)\Motorola Mobility\MotoCast\bin\MotoCast-thumbnailer.exe 0000148C
C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe 00000FAC
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 000009D0
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE 000010AC
C:\Program Files (x86)\ROCCAT\Isku FX Keyboard\IskuFXMonitor.exe 00001068
C:\Program Files (x86)\Razer\Core\RazerCore.exe 00000FE4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000854
C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe 000005A4



Attempted solutions:
  1. Reconnect and retry (no game client exit)
  2. Restart FFXIV (Game client restart)
  3. Remove router, connect directly to modem
  4. Restart modem

None of the above attempts worked