The RMT problem is going to be here until time stops but SE should give the players a far easier way of blocking them then the current system in place. A new system need to be put in place where people can report the RMT as spam and it will block all chat logs for the player. This new "spam" log should NOT have a limit on how many the player can add nor should the player be able to see it. Only GMs will be able to view it and it should make it easier on them.

The point is, SE need to step up and make is more easier for the end player to block them and not having to spend 10 mins of there time making a GM report and blocking them.