Greetings zzapp!

We appreciate you reporting the issue to us since it is a bit odd for that to happen. In order to forward your concern, we'll need some more information. Can you please fill out the following information?

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Thanks!