Hi,

I have just recently purchased the CE edition of the game and I have had a couple of issues getting the items from the mailbox.

The helm of light didn't show in my inventory and the barding just disappeared when I used it.

Copying a thread from earlier as I am having this exact issue:

I pulled all of the CE items out of my mailbox when I first rolled my character. I got the mount and the pet just fine but I received an eternal mail error when I tried to take out my Helm of Light.

I received the Behemoth Barding initially as well and used it. I'm now level 30 with all the chocobo related quests completed and the barding is unable to be found. I checked the equipment menu for my Chocobo and I'm able to take off his company things but there is no Behemoth Barding available.