Time: LT 3:41 PM PST
Frequency: Always. Constant since 5:30pm 5/5/2014
World name: Jenova
Character name: Koysta Saushkin
NPC name: Hehezufo Independent Arms Mender
Monster name:
Class/Level: Carpenter / Level 30
Party or solo: Solo
In-game time: LT 3:41 PM
Area and coordinates: Ul'dah - Steps of Nald
TERRITORY_TYPE: 130
POSITION: -157.999222,14.005000,42.425346
Steps:
1. Lengthy pauses for simple tasks. Examples:
-Pauses of .5 second or more by simply rotating the camera angle (with both gamepad and keyboard).
-Character freezes/pauses in mid air for .5 second or longer then regains movement. This then repeats constantly.
-Loading game from character log in lasts 2-6 minutes. -Changing areas through gates or use of aethernets result in another pause/load time of 2-5 min.
-ALL NPCs are not visible for anywhere from 1-7 min
-Summoning a retainer takes approx 2-5 min before the retainer is visible.
-Items are not immediately visible in inventory.
-*These are only examples, there is a delay in every aspect of the game.
2. Steps I have taken to verify this is not some random error:
- Restarted pc and game client numberous times with no change.
- Duplicated this issue on both wired and wireless connections.
3. This pause/freeze/lag issue happened on 4/4/2014 from first log in through 4/7/2014. On this occasion, I rebooted the router and modem which did not correct the issue. Furthermore, we have two SE accounts in this household (both in my name). The other account is tied to our PS4 and the 2nd account's character is also in the world of Jenova and has suffered none of these issues while playing at the same time. This appears to suggest that there is not an issue with our internet service.

<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider: High Speed Cable / Comcast Cable.

Speedtest.net results ran 4:35p 5/6/2014:
Comcast Cable 98.237.160.13
ping 10ms
download speed 55.28 mbps
upload speed 12.10 mbps
- Modem maker/model number: Motorola / Surfboard SB6121

Windows 7 Resource Manager reports a latency that fluctuates from 90-150.

PC Specs
-=-=-=-=- System Information -=-=-=-=-
(taken from Game_Info_20140506155857)
SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU AMD Phenom(tm) II X2 521 Processor (2 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 2 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 05/04/11 10:20:28 Ver: 6.07
SYSTEM_LANGAGE English (Regional Setting: English)
SYSTEM_MEMORY 6143.285MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16141.465MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 920.266GB SYSTEM_FREEDISC_SPACE 467.417GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 11.147GB SYSTEM_FREEDISC_SPACE 1.362GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 650
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 650
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 971.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2815.643 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3523
SYSTEM_GRAPHICS_DRIVER_DATE 3/4/2014 7:35:23 AM
SYSTEM_GRAPHICS_DRIVER_LANGAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6826BF51-12C4-4C9E-8C47-0B3A82868EDB}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6196
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 9/7/2010 11:27:34 AM
SYSTEM_SOUND SyncMaster-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {416D84CB-39FC-4190-B0A4-7AE85D239346}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0030.0001
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 11/28/2013 6:38:18 AM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DF39951C-2751-4768-872B-83DC538F0BAF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6196
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 9/7/2010 11:27:34 AM

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: Sony
Gamepad Model Name: Dualshock 3
Gamepad Part Number: 99004

Browser Information
- Name and version of the browser currently in-use: Chrome Version 34.0.1847.131 m
- Internet Explorer Version: 11.0.9600.1705