
Originally Posted by
Karilyn
+1 for respect, polite communication and education, and helping people learn from their mistakes. I often try to add in things like "We all make mistakes [playername] darling, no anger is here to be found today," or "Hey there [playername] darling. This is probably your first time on this fight, because I noticed that you didn't seem to know about [insert obvious mechanic here]. Don't worry, nobody's angry, we all went through learning at some point. Here's what you should to do next time. I believe in you! Good luck sweetie, you can do it! <3"
A positive response to something like that, gets a whitelist. A negative, defensive, angry, or toxic response get's a blacklist.
Optimism, encouragement, and positive communication and acknowledgement of specific things performed well, as well as specific advice addressing specific problems, fosters more success than anything else. I also enjoy addressing people as individuals, it makes them feel more valued and encourages them to try harder.
Nobody performs well in a pessimistic, angry, bitter, negative environment. I try to give a reason and a belief and a hope that the party can fight together towards victory, a reminder that we're all allies on the same team, not enemies of one another, and through this I can get most players to give me 110%.